I want to play on this Website. What should I do?

Our casino offers an exciting range of games available in both free demo mode and real money play. To play with real money, follow these simple steps:

  1. Click the “Register” button on our website.
  2. Enter your username, password, and a valid email address.
  3. Read and agree to our Terms and Conditions by ticking the appropriate box.
  4. Fill in your contact information and click “Register”.

Congratulations! You are now registered and can start enjoying our games.

I want to close my account. What should I do?

If you wish to close your account, please contact our support service via email at support@greatwin.one or through our Live Chat. We are sorry to see you go but will assist you in deactivating your account.

What currencies can I use on your website?

We support a wide range of currencies to make your experience convenient:

  • EUR (European Euro)
  • HUF (Hungarian Forint)
  • NOK (Norwegian Krona)
  • PLN (Polish złoty)
  • INR (Indian Rupee)
  • NZD (New Zealand Dollar)
  • CAD (Canadian Dollar)
  • USD (United States Dollar)
  • BRL (Brazilian Real)
  • CZK (Czech Koruna)
  • AUD (Australian Dollar)
  • CLP (Chilean Peso)
  • PEN (Peruvian Sol)
  • PHP (Philippine Peso)
  • KRW (South Korean Won)
  • CHF (Swiss Franc)
  • SGD (Singapore Dollar)
  • MYR (Malaysian Ringgit)

I want to top up my balance. What should I do?

You can top up your balance by:

  1. Clicking “Deposit” on the main page.
  2. Visiting “My Wallet” and selecting the “Deposit” tab.

Choose your preferred payment method, enter the required details, specify the deposit amount, and click “Deposit”. The funds should appear instantly. If not, please contact our support team.

How can I withdraw my funds?

To withdraw funds:

  1. Go to the “Withdrawal” tab.
  2. Select your preferred payment system.
  3. Enter the necessary details, specify the withdrawal amount, and click “Withdraw”.

I forgot my password. What should I do?

Use the password recovery feature:

  1. Click the “Log in” button, then select “Forgot password?”.
  2. Enter your registered email address and click “Reset password”.
  3. You will receive an email with a reset link. Click the link, enter a new password twice, and click “Save changes”.

My games are not loading. What should I do?

If games are not loading:

  1. Refresh the page and try reloading the game.
  2. Try a different browser (Google Chrome, Opera, Mozilla Firefox, Safari).
  3. Clear your browser cache and cookies.
  4. Temporarily disable your antivirus and VPN.
  5. Disable any ad-blockers.

If issues persist, contact our support team for assistance.

How can I clear my browser cache?

Click here for detailed instructions on clearing your browser cache.

I have not found the answer to my question here. What should I do?

If your question is not answered here, please contact us via Live Chat or email at support@greatwin.one. We are available 24/7 to assist you with any inquiries.