Our Commitment to Responsible Gambling

Our dedication to responsible gambling is an integral part of our customer service policy. While we strive to provide an enjoyable gaming experience, we also recognize the potential social and financial risks associated with problem gambling. We are committed to ensuring that our players enjoy their time responsibly.

Maintaining Control

Gambling should be a fun and exciting pastime, not a source of income. For some, it can be challenging to view gambling as a leisure activity. To help maintain control and prevent gambling addiction, consider the following guidelines:

  • View gambling as a leisure activity, not a way to earn money.
  • Avoid chasing losses; remember that you have a chance to win at another time.
  • Play only with disposable income, not funds needed for essentials.
  • Keep track of the time and money spent on gambling.
  • If needed, take a break from gambling. Contact our support team for temporary self-exclusion.

Self-Exclusion Request

To request self-exclusion, email our Support Service Team at support@greatwin.one. Your account will be closed within 24 hours. It is your responsibility to disclose any other accounts you may have and ensure no new accounts are created.

Responsibility

If you’re concerned about the impact of gambling on your life or those close to you, consider the following questions:

  • Does gambling interfere with your work or school responsibilities?
  • Is gambling a way to escape boredom or problems?
  • Do you spend long periods gambling alone?
  • Have you lied about the amount of time or money spent gambling?
  • Do you feel desperate or even suicidal because of gambling?

If you answer yes to many of these questions, you may have a gambling problem. We encourage you to seek help from one of the following organizations:

Organizations Providing Support

  • GamCare
    Provides advice and practical help for gambling-related issues in the UK.
    Website: www.gamcare.org.uk
    Confidential Helpline: 0845 6000 133
  • Gamblers Anonymous
    A fellowship offering support to those with gambling problems.
    Website: www.gamblersanonymous.org.uk
  • Gambling Therapy
    Offers support and counseling for individuals affected by gambling.
    Website: www.gamblingtherapy.org

Underage Players

We strictly prohibit and monitor registration by individuals under the age of 18. Any winnings from underage players will be canceled. We take robust measures to verify the age of all our clients to ensure compliance.

System of Filtration

To protect minors from accessing gambling sites, we recommend parents install internet filters. These tools help block access to gambling sites for underage users. For parental control, consider using:

By implementing these controls, you can ensure a safer online environment for your family at greatwin.one .